Privacy Policy – Sages & Souls

Effective Date: 10 September 2025

1. Introduction

At Sages & Souls, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information. This website is operated by Blue Ladder Ltd (Company No. 515547248), registered in Israel.

2. What We Collect

We collect personal information when you:

Place an order (e.g., name, email, address, payment details)
Subscribe to our newsletter
Contact us directly
Browse the website (via cookies and analytics)

3. How We Use Your Information

Your information is used to:

Process and fulfill orders
Communicate order updates
Send marketing emails (only if you opt in; you can unsubscribe at any time)
Improve website functionality and customer experience
Prevent fraud and protect our business
Comply with legal obligations

We process your data based on lawful grounds such as consent, contract, and legal obligations.

4. Third-Party Services

We share limited data only with trusted providers necessary to run our business:

Shopify – e-commerce platform
Tranzilla – secure payment processor (credit cards, Apple Pay, Google Pay)
PayPal – optional payment method
Klaviyo – email marketing provider

These providers comply with industry security and privacy standards. Additional apps may be used in the future to enhance functionality; this policy will be updated accordingly.

5. Cookies

We use cookies to:

Store user preferences
Track website analytics
Improve site performance and experience

You can disable cookies through your browser settings.

6. Data Security

We take appropriate technical and organizational measures to protect your data. All payment transactions are SSL-encrypted and processed securely.

7. Your Rights

If you are located in Israel, the EU, or UK, you have the right to:

Request access to your personal data
Request corrections or deletion
Withdraw consent for marketing communications

To exercise these rights, please contact us at hello@sagesandsouls.com.

8. Data Storage

Some data may be stored on servers located outside Israel, depending on our service providers. We ensure that these providers maintain adequate data protection measures.

9. Children’s Privacy

We do not knowingly collect personal data from children under the age of 16. If we become aware that such data has been collected, we will delete it promptly.

10. Updates

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact

For any privacy-related questions, please contact us at:
📧 hello@sagesandsouls.com
📍 Blue Ladder Ltd, Ha Zanchanim St 21/11, Hod Hasharon, 4529547, Israel | Company No. 515547248