Privacy Policy – Sages & Souls

Effective Date: 22 February 2026

1. Introduction

At Sages & Souls, we are committed to protecting your privacy and handling your personal data responsibly.

This website is operated by Blue Ladder Ltd (Company No. 515547248), registered in Israel.

By using this website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of personal data:

Information You Provide Directly

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely by third-party providers)

  • Any information you provide when contacting us

Information Collected Automatically

When you browse our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Referring website

  • Time spent on pages

This information is collected via cookies and analytics tools.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates

  • Provide customer support

  • Send marketing emails (only if you opt in; you may unsubscribe at any time)

  • Improve website functionality and user experience

  • Analyze traffic and performance

  • Prevent fraud and protect our business

  • Comply with legal obligations

We process your data based on lawful grounds including:

  • Performance of a contract

  • Consent

  • Legal obligations

  • Legitimate business interests

4. Third-Party Services

We share limited personal data only with trusted service providers necessary to operate our business:

  • Shopify – e-commerce platform and hosting

  • Tranzila – secure payment processor

  • PayPal – payment provider

  • Klaviyo – email marketing provider

  • Google Analytics (GA4) – website analytics

  • Meta Pixel (Facebook/Instagram) – advertising and remarketing

These providers process data according to their own privacy policies and comply with applicable security standards.

We do not sell your personal data.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember user preferences

  • Enable essential site functionality

  • Analyze traffic and performance

  • Support advertising and remarketing campaigns

You may disable cookies through your browser settings.
Please note that disabling certain cookies may affect website functionality.

If you are located in the EU or UK, you may be presented with a cookie consent banner allowing you to manage your preferences.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data.

All payment transactions are SSL-encrypted and processed securely by certified payment providers. We do not store full credit card details.

7. Your Rights

If you are located in Israel, the European Union, or the United Kingdom, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion ("Right to be Forgotten")

  • Withdraw consent for marketing communications

  • Object to certain data processing

  • Request data portability (where applicable)

To exercise these rights, please contact us at:
📧 hello@sagesandsouls.com

We may request verification of identity before processing your request.

8. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill orders

  • Comply with legal and tax obligations

  • Resolve disputes

  • Enforce agreements

9. International Data Transfers

Some data may be processed or stored outside Israel, depending on our service providers (e.g., Shopify servers).

We ensure that appropriate safeguards are in place to protect personal data transferred internationally.

10. Children’s Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal data from children. If we become aware that such data has been collected, we will delete it promptly.

11. Policy Updates

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

12. Contact

For privacy-related inquiries:

📧 hello@sagesandsouls.com
📍 Blue Ladder Ltd
Ha Zanchanim St 21/11
Hod Hasharon, 4529547
Israel
Company No. 515547248